Privacy Policy

Spain Relocation Advisors ("we" or "us" or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spainrelocationadvisors.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Revised" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, PayPal, Stripe, or Square, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Administer sweepstakes, promotions, and contests.
Compile anonymous statistical data and analysis for use internally or with third parties.
Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding our website to you.
Email you regarding your account or order.
Monitor and analyze usage and trends to improve your experience with the Site.
Offer new products, services, and/or recommendations to you.
Process payments and refunds.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Respond to customer service requests.
Send you a newsletter.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites contained in web cookies to provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

We may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Payment Terms and Currency

Payments for services provided by Spain Relocation Advisors are accepted in US dollars (USD) unless otherwise specified. By using our services, you agree to pay the specified fees for the services selected, and you acknowledge that payments are non-refundable except as required by law or as outlined in our refund policy.

Visa Denial Disclaimer

While Spain Relocation Advisors offers relocation and visa assistance services, we cannot guarantee the approval of any visa applications. Visa approvals are at the sole discretion of the relevant Spanish authorities, and we are not responsible for any visa denials, delays, or other decisions made by governmental bodies. We provide support, guidance, and information to assist in the process, but the final outcome is outside of our control.

Limitations of Liability

Spain Relocation Advisors offers relocation and visa processing assistance, but we are not responsible for any issues beyond our control. This includes, but is not limited to, changes in government regulations, delays in the processing of applications, or denial of visas. We are also not responsible for any circumstances that arise once a visa is granted or denied. By using our services, you acknowledge and agree that Spain Relocation Advisors is not liable for any consequences resulting from the approval, denial, or delay of visas or other factors outside our scope of influence.

Pricing and Payment Structure

To initiate services, a 50% non-refundable upfront payment is required. This payment covers initial visa assistance, document preparation, consultation, and other essential services for your relocation process. The remaining 50% balance is due 30 days prior to your move to Spain, or upon completion of the core services, whichever comes first. All payments must be made via bank transfer to a USA-based bank (Mercury Bank) in USD. Please note, the upfront deposit is non-refundable, and the final payment is required before proceeding with additional services, such as housing searches or settling-in support.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Spain Relocation Advisors
Email: info@spainrelocationadvisors.com

Website: www.spainrelocationadvisors.com